Privacy Policy
We take your privacy seriously. This policy explains how liunaseena collects, uses, and protects your personal information when you use our expense categorization services.
Last Updated: March 2025Information We Collect
Personal Information
When you register for liunaseena's expense categorization services, we collect basic personal details including your name, email address, and contact information. We also gather business-related data such as your company name and industry type to better customize our categorization suggestions.
Financial Data
Our platform processes your expense data to provide accurate categorization services. This includes transaction amounts, merchant names, dates, and descriptions. We only access the information necessary to deliver our categorization services effectively.
- Bank transaction records and receipts you upload
- Expense categories you create or modify
- Payment method information for billing purposes
- Usage patterns to improve our categorization algorithms
- Device and browser information for security purposes
How We Use Your Information
liunaseena uses your information primarily to deliver accurate expense categorization services. We analyze your spending patterns to suggest relevant categories and improve our automated sorting features over time.
Purpose | Data Used | Legal Basis (GDPR) |
---|---|---|
Service Delivery | Transaction data, user preferences | Contractual necessity |
Account Management | Personal details, billing information | Contractual necessity |
Customer Support | Communication history, account details | Legitimate interest |
Service Improvement | Usage analytics, feedback | Legitimate interest |
We never sell your personal information to third parties. Your financial data remains confidential and is used solely to provide the services you've requested.
Data Storage and Security
liunaseena employs industry-standard security measures to protect your information. All data is encrypted both in transit and at rest using AES-256 encryption. Our servers are hosted in secure facilities within Australia, ensuring compliance with local data protection requirements.
Security Measures
- Multi-factor authentication for all user accounts
- Regular security audits and penetration testing
- Encrypted database storage with restricted access
- Secure API connections with rate limiting
- Regular software updates and security patches
- Staff training on data protection best practices
We retain your data for as long as your account remains active. After account closure, personal information is deleted within 90 days, though we may retain anonymized usage statistics for service improvement purposes.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles, you have specific rights regarding your personal information. We're committed to helping you exercise these rights promptly and transparently.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge.
Correct Information
Update or correct any inaccurate personal details in your account at any time through your dashboard.
Data Portability
Export your expense data in CSV or JSON format to use with other services or for your own records.
Account Deletion
Request complete deletion of your account and all associated data. This action is permanent and irreversible.
To exercise any of these rights, contact our privacy team using the details below. We may need to verify your identity before processing requests involving sensitive information.
Third-Party Services and Data Sharing
liunaseena integrates with trusted third-party services to deliver our categorization platform effectively. We carefully vet all partners and ensure they meet our privacy and security standards.
Service Partners
- Banking data aggregators for secure transaction importing
- Cloud storage providers for data backup and redundancy
- Payment processors for subscription billing
- Email service providers for account notifications
- Analytics services for usage insights (anonymized data only)
We never share your personal information with marketing companies or data brokers. Any data sharing occurs under strict contractual agreements that require the same level of privacy protection we maintain.
If liunaseena is acquired or merged with another company, we'll notify you at least 30 days before any changes to how your information is handled.
International Data Transfers
While liunaseena primarily operates within Australia, some of our trusted service providers may process data in other countries with strong privacy laws, including the United States and European Union. All international transfers comply with Australian privacy requirements and include appropriate safeguards.
We ensure any overseas processing meets equivalent privacy standards through contractual agreements, certification schemes, or adequacy decisions recognized under Australian law.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email and display a notice in your account dashboard.
Minor updates, such as clarifications or contact information changes, will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Privacy Questions or Concerns?
Contact our Privacy Officer for any questions about this policy or your data rights:
Email: privacy@liunaseena.com
Phone: +61 3 6331 8135
Mail: Privacy Officer, liunaseena
4 Sexton Ct, Molendinar QLD 4214, Australia
We respond to privacy inquiries within 5 business days.